Return Policy

We hope that you are thrilled with your Mabel Mabel purchase or gift. If for any reason you need to return your product (gasp), please contact us within 30 days of purchase date at laura@mabelmabel.com for a Returned Merchandise Authorization (RMA). Once the RMA has been issued, all merchandise must be received by Mabel Mabel within 10 days. Please see below for specific terms and conditions. 

  • Damaged Merchandise. If your merchandise is damaged, please accept our apologies and contact us within 30 days of purchase date to obtain a Returned Merchandise Authorization (RMA) and return shipping instructions. Returns must be received in original packaging within 10 days of issuing RMA. Mabel Mabel will send a product replacement as soon as damaged merchandise has been returned. Mabel Mabel will cover all shipping charges. 
  • Gift return. If you are a recipient of a Mabel Mabel gift, you can return your item for a full refund minus shipping costs. Birthday Mabelcloths must be returned in original, unopened packaging in good-as-new condition. All other items must also be returned in original packaging in good-as-new condition. To proceed with a refund, contacts us for an RMA. Upon receipt of merchandise, Mabel Mabel will send an email confirmation stating if item is accepted for refund. Customer is responsible for all shipping and shipping costs.
  • General returns. If you need to return a product for the following reasons: changed mind / not as expected / don't like, Mabel Mabel will offer you a store credit minus shipping costs. Contact Mabel Mabel within 30 days of purchase for an RMA. All products must be received within 10 days of issuing RMA. Upon receipt, Mabel Mabel will send an email confirmation stating if item is accepted for refund. Birthday Mabelcloths must be returned in original, unopened packaging in good-as-new condition. All other items must be returned in original packaging in good-as-new condition. Customer is responsible for all shipping and shipping costs. 
  • Items purchased elsewhere. Mabel Mabel will NOT accept returns on products purchased elsewhere. 


Refund Policy

Once your return is received, inspected and approved by Mabel Mabel (usually within 72 hours of receipt), we will send you an email confirmation stating new steps. Store credits will be issued within 7 days. If your item is approved for a refund, your refund will be processed and a credit will be applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. Store credits will be available within 72 hours of inspection and approval of merchandise. 


Return Shipping Address

All items should be returned to Mabel Mabel, 515 Franklin Street, Downers Grove, IL 60515.


Domestic Shipping

Upon credit approval, all in-stock items are shipped within 2 to 6 business days. Please make sure your address is correct and safe to receive items. We are not responsible for items that are stolen after delivery.


International Shipping

At this time, our site does not accept international shipments. For consideration, please contact us at laura@mabelmabel.com.


Privacy Policy

At Mabel Mabel, your privacy is golden. It is our utmost promise never to share your personal information with any outside party...no matter how many martinis they off us!


Sales Tax

If you live in Illinois, you have the wonderful privilege of paying sales tax.


Claims against Mabel Mabel

If you have a claim against Mabel Mabel, you agree that it will be resolved by binding arbitration. This means that you give up your right to sue us in a court of law, except that you may bring a claim in small claims court if your claim qualifies to be heard there. You also agree not to bring a class action suit against Mabel Mabel, and we each waive any right to a jury trial in any dispute. The above does not preclude any party from bringing an action to such equitable relief, if that is the only available appropriate relief under the circumstances.